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Terms of Service

Effective: September 16, 2026 · AFROSOC CRM

These Terms govern access to and use of AFROSOC CRM. By accessing an authorized account or using protected CRM functions, you agree to follow these Terms and any additional policies or instructions issued by the organization administering your access.

1. The service

AFROSOC CRM is an internal organizing relationship-management system. It may provide contact management, outreach tracking, assignments, notes, event or engagement history, reporting, administrative tools, and integrations used to coordinate organizational work.

2. Authorized use

Protected CRM functions are intended only for users who have been authorized by the organization administering the service. Access may be limited by role, responsibility, chapter, team, or other organizational criteria. Public demonstration pages do not grant access to production CRM data.

3. Account responsibilities

Authorized users must keep their account secure, use only their own credentials, follow applicable access controls, promptly report suspected unauthorized access, and avoid sharing CRM information with people who do not have a legitimate need to receive it. Where Google authentication is used, users are also subject to Google’s applicable account terms and controls.

4. CRM records and appropriate handling

Users may enter or maintain information only for legitimate organizational purposes. Notes should be relevant, factual where possible, and handled with care appropriate to the sensitivity of the information. Users are responsible for following organizational policies governing consent, confidentiality, outreach, record retention, and data correction.

5. Prohibited use

You may not use the service to gain unauthorized access; bypass security or role restrictions; scrape or export information for an unrelated purpose; sell, rent, or commercially exploit CRM data; harass or unlawfully discriminate against a person; introduce malicious code; interfere with service operation; impersonate another user; or use data obtained through the service in a way that violates law, organizational policy, or applicable third-party API terms.

6. Availability and changes

The service may be changed, updated, restricted, or temporarily unavailable for maintenance, security, operational, or organizational reasons. Features shown in a public demonstration may differ from the production system.

7. Suspension or termination of access

Access may be limited, suspended, or revoked when authorization ends, a role changes, security requires it, these Terms are violated, or the organization otherwise determines that access is no longer appropriate. Users remain responsible for protecting any information previously exported or downloaded while they were authorized.

8. Disclaimers and limitation

The service is provided on an “as available” basis. To the extent permitted by law, no guarantee is made that the service will be uninterrupted, error-free, or suitable for every purpose. The public demonstration is illustrative only and should not be treated as a representation that every shown feature is enabled in production.

9. Privacy

Use of personal information and Google user data is described in the Privacy Policy. Requests concerning deletion or correction may be made through the Data Deletion & Correction process.

10. Changes to these Terms

These Terms may be updated as the service changes. The effective date at the top of this page identifies the current published version.

11. Contact

Questions about these Terms or authorized access may be submitted through the Support page.

AFROSOC CRM public policy page.
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